Frequently Asked Questions

Psychology with Colette Harrison

Below are answers to some commonly asked questions about psychology services, appointments, and referrals. If you require further information, please feel free to make contact

  • No referral is required to attend psychology sessions at Psychology with Colette Harrison.

    However, if you wish to claim Medicare rebates, you will need a valid Mental Health Treatment Plan (MHTP) and referral from your General Practitioner.

  • A Mental Health Treatment Plan is a plan prepared by your GP that may allow you to access Medicare rebates for psychology sessions.

    Eligibility and rebate amounts are determined by Medicare, and annual limits apply. Please speak with your GP to confirm whether a Mental Health Treatment Plan is appropriate for you.

  • The number of sessions varies for each individual and depends on a range of factors, including the nature of the concerns being addressed and personal goals.

    There is no fixed number of sessions, and this can be discussed collaboratively during appointments.

  • Colette has experience supporting adults with a range of psychological and emotional concerns, including:

    • Anxiety

    • Depression

    • Grief and loss

    • Trauma-related experiences, including PTSD and Complex PTSD

    • Addiction and substance-related concerns

    • Post-natal mental health concerns

    • Psychosocial disability (NDIS participants)

    Support is provided within Colette’s professional scope of practice and tailored to individual needs.

  • Yes. Colette works with self-managed and plan-managed NDIS participants with psychosocial disability.

    NDIS services are provided in accordance with the NDIS Price Guide and individual service agreements.

  • Yes. Psychology sessions are confidential and conducted in accordance with professional ethical standards and legal requirements.

    There are some legal limits to confidentiality, such as situations involving risk of harm to yourself or others, or where disclosure is required by law. These limits can be discussed in more detail during your first appointment.

  • Yes. Telehealth appointments are available via Zoom or telephone.

    Telehealth offers a confidential and convenient option for people who are unable to attend in person or who live outside the local area. Telehealth services are available to individuals across Australia.

  • Telehealth appointments are available Monday to Friday, with limited after-hours appointments offered.

    Please contact the practice directly for current availability of face to face appointments.

  • A minimum of 48 hours’ notice is required to cancel or reschedule an appointment.

    Cancellations with less than 48 hours’ notice or non-attendance may incur the full session fee. Medicare rebates do not apply to cancellation fees.

  • No. Psychology with Colette Harrison does not provide crisis or emergency services.

    If you are experiencing distress or require immediate support:

    • Lifeline: 13 11 14

    • Mental Health Advice Line: 1300 60 60 24

    • Emergency services: 000 (Australia)

  • To enquire about appointments, fill in the contact form on this website or please contact:

    admin@psychologywithcoletteharrison.com.au
    📞 0421 876 668